Will one of the Agency Course modules be business ops-focused?
We have an entire section dedicated to business operations. We cover how to onboard new clients and add process (including checklists, templates, project management tools) and how to set expectations.
Another video discusses the importance of client relationships and how to focus on the long term. The next lesson focuses on how to use client successes as case studies and marketing materials to draw in more clients.
And we round it out by providing a lesson on cash flow and how important it is to agency survival. We provide models you can use to project your own cash flow.